Chris Wilson

Chris Wilson

Digital Operations Consultant

Berlin, Germany.

About

I specialize in helping SMEs streamline operations and implement bespoke operational systems: applications, integrations, AI and automations. Building on 15+ years experience in UX and digital strategy, I translate complex needs into impactful solutions.

Strengths

Business Process Automation

Workshop Facilitation

Cross-Functional Collaboration

Digital Product Development

Work

Condiment Digital

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Principal

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Summary

Helping businesses digitalize the painful stuff, so they can focus on the valuable stuff.

Highlights

Managed customer journey touchpoint guidelines for global model roll-outs on behalf of one of the world's largest auto manufacturers.

Klim

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Product Design Advisor

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Summary

Guiding a growing team during their user experience evolution from concept to Series A.

Highlights

Mentored the design team on user research, design decision-making and stakeholder management as they pursued product-market fit.

Keep Studio

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User Experience Lead

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Summary

Conceiving purposeful digital interfaces for a diverse set of European & Silicon Valley partners.

Highlights

Unified fragmented legacy applications into a cohesive IoT user experience for one of Europe's leading heating manufacturers.

Synthesized & integrated traditional sales processes into the new ecommerce operations for Germany's top logistics enterprise.

Freelance

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Digital Strategist & UX Designer

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Summary

Creating custom strategies for brands' online debuts and communication channels.

Nerd Communications

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Senior Digital Strategist

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Summary

Overseeing cross-discipline projects at the intersection of mobile, web, and brand.

research2guidance

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Market Analyst

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Summary

Synthesizing actionable insights from across the emerging mobile device market.

TemboSocial

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Customer Experience Manager

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Summary

Executing custom roll-outs of employee engagement tools for Fortune 1000 clients.

Certificates

Workshopper Master

AJ&Smart

User Experience Design

General Assembly

Education

George Brown College

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Graduate Certificate Strategic Relationship Marketing

University of Toronto

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Hon. BA German Language & Literature