About
I specialize in helping SMEs streamline operations and implement bespoke operational systems: applications, integrations, AI and automations. Building on 15+ years experience in UX and digital strategy, I translate complex needs into impactful solutions.
Strengths
Business Process Automation
Workshop Facilitation
Cross-Functional Collaboration
Digital Product Development
Work
Klim
|Product Design Advisor
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Summary
Guiding a growing team during their user experience evolution from concept to Series A.
Highlights
Mentored the design team on user research, design decision-making and stakeholder management as they pursued product-market fit.
Keep Studio
|User Experience Lead
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Summary
Conceiving purposeful digital interfaces for a diverse set of European & Silicon Valley partners.
Highlights
Unified fragmented legacy applications into a cohesive IoT user experience for one of Europe's leading heating manufacturers.
Synthesized & integrated traditional sales processes into the new ecommerce operations for Germany's top logistics enterprise.
Freelance
|Digital Strategist & UX Designer
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Summary
Creating custom strategies for brands' online debuts and communication channels.
Nerd Communications
|Senior Digital Strategist
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Summary
Overseeing cross-discipline projects at the intersection of mobile, web, and brand.
research2guidance
|Market Analyst
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Summary
Synthesizing actionable insights from across the emerging mobile device market.
TemboSocial
|Customer Experience Manager
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Summary
Executing custom roll-outs of employee engagement tools for Fortune 1000 clients.
Certificates
Workshopper Master
Issued By
AJ&Smart
User Experience Design
Issued By
General Assembly
Education
George Brown College
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Graduate Certificate
Strategic Relationship Marketing
University of Toronto
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Hon. BA
German Language & Literature